- E-Commerce License
What is an E-Commerce License in UAE?
To sell products or services online in Dubai or anywhere in the UAE, businesses must obtain an e-commerce license. This license is essential for operating legally and allows companies to trade via websites, social media platforms, and popular marketplaces such as Amazon, Noon, and Shopify.
Whether you’re launching an online store, offering digital services, or using third-party platforms to reach customers, a valid e-commerce license in Dubai or elsewhere in the UAE ensures compliance with local regulations and gives your business credibility.
The UAE e-commerce license is available through various free zones, including RAKEZ (Ras Al Khaimah Economic Zone), which offers a cost-effective and flexible setup for online businesses. RAKEZ provides dedicated packages tailored for e-commerce ventures, enabling entrepreneurs to start and scale their digital businesses with ease.
- Why E-Commerce License
Benefits of an E-Commerce License in the UAE
The UAE stands out as a leading hub for e-commerce in the Gulf Cooperation Council (GCC) region. According to the International Trade Administration, the UAE is the e-commerce leader among GCC states, with sales expected to reach $8 billion by 2025.
The country has an internet and mobile phone penetration close to 100%, creating an ideal environment for digital businesses to thrive. The UAE’s strategic location, modern infrastructure, and supportive regulations make it the perfect market to launch and grow your e-commerce venture.
100% Foreign
Ownership
Full ownership of your e-commerce business, with no need for a local partner.
Zero Income &
Corporate Tax
No personal income tax or corporate tax, maximising your profits.
Discount on
Additional Licenses
50% discount on additional media, commercial, and service licenses to reduce costs.
Two Free Additional
Activities
Two extra business activities worth AED 4,000 provided at no charge.
One UAE
Residence Visa
Complimentary UAE residence visa to facilitate legal residence and work.
Exclusive Telr Rates
Access to exclusive rates with Telr for secure online payment solutions.
Discounted Web/App Development
Reduced rates for website and app development to build a strong digital presence.
Workspace Solutions
A variety of workspace options tailored for e-commerce businesses, including coworking spaces, serviced offices, standard offices, and customisable office setups.
- E-Commerce Business Types
Types of E-Commerce Businesses Allowed in UAE
Anyone selling products or services online in the UAE needs an e-commerce license. This includes startups, small businesses, established companies expanding into online sales, freelancers offering digital services, and foreign investors looking to tap into the UAE’s growing digital market.
Ras Al Khaimah Economic Zone (RAKEZ) offers a wide range of business models for e-commerce entrepreneurs. It supports various industries, including clothing, electronics, food, and furniture, with a focus on niche markets and innovative ideas.
| E-Commerce Business Types | Details |
|---|---|
| Business-to-Consumer (B2C) | The most common model where businesses sell directly to consumers through online platforms. |
| Business-to-Business (B2B) | Businesses provide products or services to other businesses. |
| Consumer-to-Consumer (C2C) | Individuals sell products or services to other consumers. |
| Niche Products | Focus on unique, culturally relevant, or hard-to-find items to serve specific market segments. |
| Diverse Industries | RAKEZ supports businesses in sectors like clothing, electronics, food, and furniture, fostering growth in both established and emerging markets. |
| Online Marketplaces | Provides a framework for businesses to operate through platforms like Amazon, Noon, and Shopify. |
- Our Process
Step-by-Step Process for Getting an E-Commerce License in UAE
Setting up an e-commerce business in the UAE involves a series of clear, strategic steps to ensure legal compliance and a smooth launch. Here’s your easy guide:
Start by partnering with Aurum, your trusted representative of RAKEZ in Dubai. We streamline the entire process, helping you choose the right business structure, secure your license, and help you grow your online business.
Choose the legal structure that best fits your needs, mainland company, free zone company, or offshore company, each with its own advantages and requirements.
Secure your e-commerce license from the Department of Economy and Tourism (DET) or the relevant free zone authority. Ensure you comply with VAT regulations for smooth and hassle-free transactions, and get the necessary approvals from payment gateway providers to handle secure online payments.
Build a user-friendly website or app to attract and retain customers. Work with a reliable development and hosting provider to ensure high performance and security.
RAKEZ offers a variety of workspace solutions to suit your business needs. RAKEZ’s flexible workspace options help you establish and expand your e-commerce business conveniently in the UAE.
| Workspace Type | Description |
|---|---|
| Coworking Spaces | Ideal for startups and freelancers seeking a collaborative and flexible work environment. |
| Serviced Offices | Fully equipped, professional spaces that offer a turnkey solution for your business. |
| Standard Offices | Private and flexible workspaces tailored for SMEs to build a strong presence. |
| Customisable Offices | Flexible, fully customisable spaces that grow with your business needs. |
- Frequently Asked Questions
Your Common Questions Answered
Why should I choose RAKEZ for my e-commerce license?
RAKEZ offers flexible license packages, 100% foreign ownership, and cost-effective solutions for e-commerce businesses.
What types of e-commerce models are supported in RAKEZ?
RAKEZ supports B2C, B2B, and C2C e-commerce models, catering to various industries and innovative ideas.
How quickly can I obtain an e-commerce license in RAKEZ?
The e-commerce license application can be completed online in as little as 5 minutes through RAKEZ’s digital platform, provided all required documents are ready. Aurum ensures a smooth application process.
How long does it take to fully set up an e-commerce business in RAKEZ?
The complete setup process, including obtaining the license and company registration, typically takes 2 to 5 business days, depending on the business activities and document readiness. Aurum streamlines this process for efficiency.
Can I set up my RAKEZ e-commerce business remotely?
Yes, RAKEZ’s fully digital setup process allows remote company formation. Aurum, as a RAKEZ Accelerator, handles all paperwork and compliance, so you don’t need to be physically present in the UAE.
Are there tax advantages and opportunities for foreign investors in RAKEZ?
Yes, RAKEZ offers 0% personal and corporate tax, helping you maximise profits and reinvest in your business. It also welcomes foreign investors and grants 100% ownership, making it easier to enter and grow in the UAE’s digital market.
What documents are required to start an e-commerce business in RAKEZ?
You’ll need a passport copy, passport-sized photos, proof of address, and, if applicable, a business plan. Aurum assists in preparing and submitting all necessary documents to meet RAKEZ requirements.
How many visas can I get with a RAKEZ E-Commerce license?
RAKEZ packages include one UAE residence visa, with the option to add up to three additional visas depending on your chosen package. Aurum facilitates fast and efficient visa processing.
Can I get office space with my e-commerce license in RAKEZ?
Yes! RAKEZ offers coworking spaces, serviced offices, standard offices, and customisable workspaces tailored to your needs.
How can Aurum support me in setting up an e-commerce business in the UAE?
Aurum, as a RAKEZ Accelerator, offers end-to-end support, including company formation, visa processing, license renewals, accounting, and compliance services. It simplifies the setup process and provides tailored solutions to help your e-commerce business thrive.